THE PATIENT’S MANIFESTO

I want to be cared for in A Loving Organization.

When we seek care, we want to feel safe, seen, and human — not like a number or a bill.
Healthcare can be rushed and impersonal, but it doesn’t have to be. There are places where compassion is operational, not optional — where people, purpose, and performance thrive together.
These are Loving Organizations.

We Believe:

Healing needs love. The best care honors body, mind, and heart.
People and performance rise together. Love builds trust, and trust drives results.
Love can be designed. Systems make kindness the norm — in leadership, teamwork, and care.
Fear has no place in healing. When caregivers feel safe and valued, patients flourish.
We want care that feels human. Love is not a slogan; it’s a system.

What Love Feels Like to Us:

Inspire – You can feel calm, confident leadership the moment you walk in — everyone’s purpose feels aligned to your care.
Nurture – The teams caring for you collaborate smoothly, supporting one another so you feel supported too.
Trust – The technology supporting your care works seamlessly — your information is accurate, connected, and used to help, not hassle, you.
Embody – The culture feels warm and human; kindness isn’t an act, it’s the atmosphere.
Guide – Decisions about your care are clear, transparent, and communicated with respect.
Regulate – Policies protect your safety and dignity, not just the organization’s liability.
Align – Appointments, billing, and workflows fit your life — the system feels designed for you, not against you.
Transcend – Your care process and partners aren’t limited to one care setting and seamlessly connect across the community.
Engage – Your voice is heard and acted on — you’re part of the team, not just a case number.

In A Loving Organization, you don’t just get care — you feel cared for by the whole system. We, the patients, families, and communities, prefer A Loving Organization for our care. We, the patients and families, believe that love belongs at every bedside and boardroom table. We thrive when care feels human, when our stories are heard, and when our caregivers are supported to lead with compassion.