Members Directory

Hi everyone! I’m a little late to the chat, but wanted to introduce myself! My name is Kelsey Fuller. I currently serve as the Director of Network Optimization and Transformation Communications at University Hospitals Health System in Cleveland OH. I was introduced to Apurv through Dr Peter Pronovost, our Chief Clinical Transformation & Quality Officer, who is passionate about the idea that love is the secret to great healthcare. I’m excited to continue working towards the goal to operationalize love throughout systems. 💛 On a personal note, I am married to my husband, Seth, and we have three kids: Elliot (4), Remy (3) and Pax (1)! Busy season of life for us, but leaning into the chaos 🤪

Thanks for wanting to learn more about me! I'm a Gratitude Strategist and Hope Catalyst who helps healthcare leaders build cultures where people feel seen, heard, valued, and appreciated. When and where people flourish, they have more to give to their team members and patients. Two key beliefs guide my work: 1) Gratitude experienced is better than gratitude explained. 2) Until you express gratitude, you're not fully experiencing it. I create environments where people explore, express, and experience gratitude. We create tools that make that simple, sustainable, and fun!

Chair, Healthy Workplace & Learning Environment